Common Problems and Analysis of Li Pol Battery Pack
Know more about li pol battery pack
Q: How to order lipo battery?
1)Contact us
Send your lipo battery requirement via the sidebar contact form or contact us page. We need to know lipo battery dimensions(thickness x width x length), voltage, capacity, max working current, protection circuit module(PCM), wires request, thermistor(NTC), connector type, etc. The more specific the information, the better we can find the best lipo battery for you.
2. Evaluate & Quotation
When we receive your inquiries, we will reply to you within 12 hours. We will recommend the most suitable lipo battery according to your requirements and budget.
3. Order Process
Once we are agreed on the lipo battery models, quantities, prices, and other details, we will provide you with an invoice for payment. Generally, our payment terms are 100% payment in advance, payment methods are PayPal, credit card, and bank transfer. After we receive the payment, we will arrange your order. The lead time depends on specific orders.
4. Shipment
When the lipo batteries are ready, we will ship them out via DHL/UPS/FedEx Door to Door. We mainly use air shipping to ship the batteries, it is safe and fast. Later, we will provide the tracking number for you. We will also track the orders until the customer signs for the batteries
5. Warranty
Our warranty for the lipo battery is one year after the sale. (Refund or Resend batteries)
Range of warranty: There is low voltage, expansion, or leakage with the correct use of the cell in the warranty period.
Q: Why doesn’t the Li Pol Battery Pack Be Recharged?
For the above-mentioned unfavorable phenomena, look for the reasons in turn. Whether the charger is connected reversely, whether the positive and negative poles of the Li Pol Battery Pack are connected reversely; re-enable the appliance to release the protection board protection, measure whether the protection board MOS tube has driving voltage; find out whether the wiring connection is loose or disconnect.
Q: Why is the Li Pol Battery Pack at Lower Voltage?
A: The whole set of the voltage of the battery pack is only half of the nominal voltage or negative voltage. This situation usually occurs when the battery pack is just assembled. The reason is that the battery pack is misconnected. The positive and negative poles are reversed, or the individual batteries are not fully connected. After the battery pack is fully charged, it is normal, but it is left standing or low voltage immediately after using it for a period. This may be due to the large self-discharge of the battery or the micro-short circuit of the battery pack.
A nominal low or negative voltage must be rewired correctly. In the event of a low voltage at full charge, a bad battery must be replaced.
Q: Why does Li Pol Battery Pack Leaks and Catches Fire?
A: Li Pol Battery Pack has a liquid spill during use or a sudden fire in the battery pack. This situation is rare, but it is hazardous after it appears. Leakage may also cause a fire and explosion, because the overflowing electrolyte lithium hexafluorophosphate is an organic solvent, and the ignition point is shallow. The reason is that the cell moisture is not completely dried, causing a side reaction inside the cell to generate gas to open the safety valve. Poor sealing of the battery cap is poor. The cause of the fire may be a short circuit or leakage of the battery inside or outside, the battery pack is close to the fire source, and the packaging material is not fireproof.
If the battery is only leaking and replacing the leaking battery, if the battery pack is on fire, it must be extinguished with a fire extinguisher or fire sand. Do not use water, clothes, etc. to extinguish the fire. Because the water is a conductor, the costumes are flammable.
Q: Why does the Li Pol Battery Pack Suddenly Stop Working?
A: The Li Pol Battery Pack suddenly stops working during use. The reason may be that the battery is discharged. The minimum voltage of the protection board or the controller is reached. The protection board or the controller stops working. The continuous operating current is too large (such as the electric vehicle starts or climbs under load) When the slope is over, the design protection current of the protection board or the continuous current of the controller stops the protection board or the controller, which will cause the battery pack to stop working suddenly.
The above situation can be solved by charging or re-enabling the battery pack or re-adjusting the parameter replacement protection board.
Q: Why is the Li Pol Battery Pack Working Time shorter than before?
A: When the Li Pol Battery Pack is used, it will be discharged quickly. The reasons for this are: the battery is not fully charged; the single-string voltage capacity difference is significant; the battery pack is short-circuited or the battery pack self-discharges, causing the battery pack to be fully charged when it was consumed.
For the above defects, the battery pack can be recharged or replaced with a bad battery.
Q: Why does Li Pol Battery Pack Cause High Temperature?
A: When the Li Pol Battery Pack is charged or discharged, the temperature is abnormally high and hot. It may be due to the high internal resistance battery in the battery pack or the micro-short circuit condition of the battery pack, which causes the battery pack to heat up and discharge.
Long-term high-temperature operation of the battery pack is hazardous. In this case, it is necessary to replace the bad battery or repair the micro-short circuit.
Q: Why doesn’t the Li Pol Battery Pack Work?
A: The Li Pol Battery Pack don’t usually work when it is used. There are several reasons: the voltage is at a low level, the protection board is protected, or the controller is protected; the protection board or the controller is damaged; the discharge positive and negative poles are reversed; the line is disconnected, or the switch is not on.
The above problems can be solved by charging the battery pack, check the protection board or connecting the line.
Q: Why does the Cycle Life of Li Pol Battery Pack Shorter?
A: The lithium polymer battery life is terminated within the promised usage time. This is because the battery pack has the poor consistency or the battery pack’s series battery performance is particularly poor so that the battery pack is not fully charged during charging and cannot be discharged during discharge.
In this case, only bad batteries can be selected for replacement.
Q: Why isn’t the Li Pol Battery Pack Fully Charged
A: During the recycling process, the Li Pol Battery Pack stops when it is charged without the overall cut-off voltage of the battery pack. This situation is caused by the inconsistency of the battery pack’s single-string power or capacity. The high-capacity or low-capacity first charge is protected by the protection board so that the other strings of battery power are not fully charged to stop the charging process.
In this case, the Li Pol Battery Pack can be recharged by the equalization charger so that the voltage of each string is consistent. If the capacity difference is significant, the battery with a significant difference must be replaced. But the most important thing is that the battery must be tested for capacity and divide capacity before assembly. Otherwise, it will be trouble to have a single string and re-disassemble.
For the above-mentioned unfavorable phenomena, look for the reasons in turn. Whether the charger is connected reversely, whether the positive and negative poles of the Li Pol Battery Pack are connected reversely; re-enable the appliance to release the protection board protection, measure whether the protection board MOS tube has driving voltage; find out whether the wiring connection is loose or disconnect.
Q: Why does the Li Pol Battery Pack Explosion?
A: The Li Pol Battery Pack is stationary or exploding during use. This situation is rare as the battery pack fires, but the consequences are severe. The cause is also due to external or internal long-term short circuit. The external short circuit is equivalent to an immediate super-large current discharge, which exceeds the limit of the cell protection board, and the internally generated gas is instantaneously ejected, which is very dangerous. An internal short circuit and a poor sealing effect of the diaphragm may also explode.
For the prevention of external short circuit, the protection board can be used to avoid. The protection board has short-circuited and over-current protection function to eliminate this risk, but the internal short circuit of the lithium polymer battery must be reduced by using the qualified manufacturer qualified battery.
In conclusion, battery selection, pack process, charger, protection board problems, line connection, and improper use can cause the Li Pol Battery Pack to malfunction, try to avoid these hidden dangers and ensure the safe use of the battery pack.

LiPol Battery Co., Ltd
Bldg 4A, JunFeng Industrial Zone, ChongQing Rd, Shenzhen, China